- A full fees schedule, along with these terms of business is displayed on our notice board in the medical centre.
- All patients are expected to pay their account in full at the time of their appointment.
- Repeat prescriptions must be paid for before the prescription is issued or sent to the pharmacy.
- A $10 administration fee will be charged to all accounts not paid in full on the day.
- A fee may be charged for non-attendance of a scheduled appointment. This only applies where patients do not contact us prior to the scheduled appointment to cancel it.
- Unpaid accounts will be sent to a debt collection agency. A debt collection fee will be added to all accounts sent to debt collection. The patient is liable for all debt collection costs incurred. This will include the provision of necessary contact details to the debt collection agency.
- The Doctors Marshlands reserves the right to refuse to provide non-urgent medical treatment to any patient whose unpaid account has been sent to debt collection, or remains unpaid for greater than 30 days.
- Payment Options are available for patients who are unable to pay on the day. Please discuss these with the Receptionist before your appointment, so cost is not a barrier to you and your family seeking medical help.